Useful Information
Dear Friends, welcome to Plumbago Guest House
Robbie, Ilara & the Staff would like to assure you of our hospitality and personalised service at all times and will only do our best to make your stay in our home a pleasant one.
Please note the following: When leaving the property please ask to have the gate opened as this is controlled by the main house.
The gate will not open automatically.
Breakfast
Served on the terrace Monday – Sunday from 08h00 to 09h00. For the early birds, breakfast packs are available if ordered the night before.
Cell/ Mobile Phones
Reception/signal is available on the Property
Departures
Departure time is 10h00. Please don’t be offended if Housekeeping starts preparing the rooms after 10h00 for the next arrivals. For porter assistance please arrange during breakfast. For late departures with the room being occupied after 11am – the full rate will apply for the day and billed accordingly.
Should you have a late flight on the day and would prefer to leave a little later – you are most welcome to enjoy the guest Areas of the property.
Please arrange this at breakfast with ilara or Robbie.
Dinner
By arrangement only. Bookings are taken until 10 am on the same day. Served @ 7:30pm Monday – Saturday. Let us know if you have any dietary requirements in good time. Alternatively, dinner reservations can be made on your behalf at our local restaurants. Guests that don’t dine in house – normally take an early meal in Hazyview on their way back or bring a snack with to enjoy on the pool deck or Guest Area deck with a bottle of wine or two 😉 from our great collection.
As the area is quite dark after 6:30pm visibility may be abit tricky.
Board Games
Board games are available in the Guest Area
Laundry
Please place laundry in the bag provided and leave it on your bed with the completed laundry list before 10h00 for same day service.
Magazines & Books
Please don’t remove any magazines or books from the premises. They form part of a private collection which we would prefer to keep complete. Feel free to add to our collection by placing your name and the date in your edition left behind.
Spa Therapies
Can be arranged, please let reception know a day in advance if you would like to make use of this service.
People with no prior reservations that occupy your room
Will be billed accordingly for their stay at Plumbago.
Room Meals/ Take Aways
Plumbago does its best to accommodate all the “tastebuds ”. Please let us know well in advance if you have any food or drinks preferences – we will gladly do our best to make you happy. Please do not take meals into the rooms – welcome to use the Guest area or your veranda area.
Swimming Pool
Swimming pool towels are available in the room as well as at the pool.
Turndown Service
House keeping will prepare your rooms for the evening from 6:30pm -7:30. Should you prefer not to have this service please let us know beforehand.
Visitors
Should you have friends over for a visit, please arrange with us beforehand as no persons are allowed on the property without prior notice. There are other paying guests on the property and everyone is entitled to their privacy.
Main House
The staff retire in the evening after turndown and the main house is closed until the following morning. If you have any requests please feel free to contact management:
+27 (0) 82 954 0467
Just Some Chatter
Therefore you will experience `unfamiliar sounds` like tractors in the orchards as well as the monkeys on your roof early in the morning… do not be alarmed if you suddenly hear a thud on your roof at sunrise – they will do no harm. We have resident eagle owls that are active at night please let us know if you spot them during your visit.
If travelling in the evenings be very careful of hippo crossing the roads (tar and dirt); they `feed` at night and therefore move from dam to dam… the signs are there for a good reason! Believe me!! … Robbie has had a very near death experience… these signs are no JOKE!